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Career FAQs

You've got questions, and we've got answers.

We are always looking for people to join our family and grow with us. Here are some frequently asked questions about working at Lebara. If these answers tick your boxes check out our available positions!

Your questions answered

  • How do I apply for a job?

    Please go to the careers section and search for a suitable jobs and apply. Good Luck!

  • Can I apply for more than one role?

    Yes, but please apply for one job at a time and ensure each one is a good match for you.

  • What can I expect at an interview?

    We believe that the best indicator of future performance is past results. So you’ll be asked to provide examples from previous roles. As well as ‘what’ you do we are also looking for ‘how’ you do it.

  • Can I apply by post?

    No, we only accept applications online. Free Internet access is available at public libraries and Job Centres.

  • What if there are no jobs advertised that I’m interested in? Can I send in my CV anyway?

    Yes, you have three options:

    • 1. You can set up job alerts to be kept updated on new relevant roles.
    • 2. You can set up a candidate profile which will allow us to search for you on our database.
    • 3. You can submit a general application.
  • How do I know if you received my application?

    We’ll send you an automated response saying we’ve got your application. If you set up a candidate profile you can also go in and check your application status there.

  • I tried to upload my CV but I got an error message. What should I do?

    Check you have the latest version of your browser. Contact the helpdesk on ATStechsupport@lebara.com.

  • I forgot my password, how can I get it?

    Go to your candidate profile page and request for it to be sent again to your email.

  • How can I update my personal information?

    Visit your personal candidate home page to view and update your personal data. You can also view the status for any current applications.

  • Will you get in touch to let me know if I haven’t got the job?

    Yes, once we have completed the interviewing process and made a decision we will update you whether you are successful or not.

  • If I don’t get the job I’ve applied for, can I apply for another one at Lebara?

    Yes, but please think carefully about what to apply for and make sure the job matches your skills and experience.

  • Do you have direct contract jobs available?

    Yes, each job will indicate if they are permanent or contract.

  • Are there any work experience placements?

    If we are looking for interns for work experience we will advertise these placements on the careers site.

  • Can I work part time?

    Yes, all jobs indicate if they are part time, full time or job share.

  • What if I don’t have a valid permit to work in the UK?

    We can only consider your application if you have a full and valid permit to work in the UK.

  • How long does the recruitment process take?

    We are very careful about our recruitment process and so we’ll take the appropriate time to make the right decision to ensure you’re the right fit for us and we’re also the right fit for you.

All other questions

For all other career related questions, please email: careers@lebara.com