17 March 2014
Lebara wins Best Mobile Virtual Network Operator for the 5th year running and Best Community & Social Enterprise for the 2nd year at the UK Mobile News Awards 2014
London, UK – Monday 17th March 2014
Lebara, a leading European mobile telecoms operator for migrant communities, was awarded Best Mobile Virtual Network Operator for the fifth consecutive year running and Best Community & Social Enterprise for the second year running at the UK Mobile News Awards 2014, held on Thursday 13th March 2014, at the London Hilton Hotel, Park Lane.
Lebara again impressed the industry panel with its overall strong commercial performance, marketing initiatives and reach, supportive customer service, network quality and technical innovation. Judges stated, “Lebara is pushing so many levers to drive growth with innovation on pricing, marketing and distribution,” and said that Lebara is “a proven performer that performs yet again”.
Lebara was chosen over competitors including Now Mobile and Tesco.
Best Community & Social Enterprise
After winning it for the first time last year, Lebara successfully defended their title against GreenTech Recycling. The Lebara Foundation was praised for its inspiring approach to global child poverty, healthcare and education and its donation to refugee-welfare organisation UNHCR for immediate relief to victims of the Philippines typhoon. One judge said, “The Lebara Foundation leads the way for companies with a social conscience.”
Yoganathan Ratheesan, Chairman of Lebara Group, commented, “I am so delighted. I’m really pleased Lebara have won Best Community & Social again. Making a difference is an essential part of our daily business and the Lebara Foundation continues to build on its successes. The team and I truly and deeply appreciate being awarded these accolades. We are grateful to the partners we work with as well as the industry experts for recognising us in these categories. ”
Lebara has won several industry awards over the last 12 months to celebrate the MVNO’s distinctive customer service and commitment to making lives better within the European telecoms sector. These include Best Large Contact Centre at the European Call Centre and Customer Service Awards 2013, Best Large Contact Centre at UK Customer Experience Awards 2013 and Best for Customer Service, Customer Engagement category at Peer Awards 2013. Lebara also won Best MVNO at the Mobile industry Awards 2013.
For press queries, please email [email protected]. About Lebara Mobile
Lebara is a leading European mobile telecoms operator enhancing the lives of migrant communities by providing high quality and low cost mobile products and services. Lebara provides Pay As You Go mobile SIM cards and related products and services customised to serve the international communities in six European countries and Australia calling around the globe. Customers have recognised Lebara for being trustworthy, honest, simple and offering great value. *
￼Lebara expanded its services by launching Lebara Money initially in the UK, a simple and secure MasterCard® prepaid card and fast and reliable money transfer services using MoneyGram, both offering competitive rates for customers wishing to send money abroad and international mobile top up services.
Lebara has been recognised for its innovation and business success as well as it as its best in class customer service through several industry awards including the latest Best MVNO at the Mobile Industry Awards 2013, Best Large Contact Centre at the European Call Centre and Customer Service Awards 2012 and 2013 and Best MVNO, for five consecutive years, and Best Community and Social Enterprise, for two years running, at the Mobile News Awards 2014.
Lebara is committed to giving back to the communities it serves through its Foundation, established in 2008. In five years, the founders have donated over €11 million to help protect and educate more than 200,000 disadvantaged children in 11 countries where Lebara customers have family and friends.
More information can be found here:
http://www.lebara.com www.lebara-money.com http://www.lebarafoundation.org
** Source: ICM Lebara customer research 2010.